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‘Why Didn’t You Allocate This Task to Them?’ Negotiation-Aware Task Allocation and Contrastive Explanation Generation

AAAI 2024 · Label-efficient and robust learning › Recognition and long-tail · approach: Post-hoc explanation analysis · 3 citations (OpenAlex)

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Proposes AITA, a centralized task allocator that uses a simulated negotiation process to produce negotiation-aware explicable allocations and generates negotiation-tree contrastive explanations when a human contests with a counterfactual, evaluated via human studies and simulations.

Problem

Centralized task allocation for human teams is often contested by members with incomplete knowledge of teammates' costs and team performance; allocations need to be explicable and contestable with contrastive explanations.

Approach

Computes an allocation via backward induction over a negotiation (allocation enumeration) tree so that all agents would accept it at subgame-perfect equilibrium, and when contested by a counterfactual, explains via a negotiation tree rooted at the counterfactual showing it leads to a no-better outcome for the challenger.

Key results

Measured effects reported in the paper

What was changedWhereMeasuredEffect
Propose the negotiation-aware AITA allocation instead of the offered counterfactual optionsAITA · Cooking, Class Project, and Paper Writingparticipant selection as fair: 84.2%; 86.4%; 55%Helped
Generate the optimal counterfactual using the human’s negotiation tree rather than a sub-optimal counterfactualAITA counterfactual generation · Cooking and Paper Writingcounterfactual selection: 15.8% vs 0%; 37.5% vs 7.5%Helped
Use a negotiation-tree explanation instead of vacuous and verbose explanationsAITA explanation · Cooking and Class Projectconvincing power: F(2, 24) = 8.96, p = 0.001; p = 0.003Helped
Use a negotiation-tree explanation instead of vacuous and verbose explanationsAITA explanation · Cooking and Class Projectunderstandability: F(2, 24) = 0.04, p = 0.96; p = 0.68No clear effect
Increase random noise in a human’s estimates of teammate costsAITA explanation process · Project management simulationmean explanation lengthNo clear effect
Increase pessimistic noise, causing humans to underestimate teammates’ costsAITA explanation process · Project management simulationmean explanation lengthHurt
Increase optimistic noise, causing humans to overestimate teammates’ costsAITA explanation process · Project management simulationmean explanation lengthHelped
Increase the number of teammates whose costs a human knows completelyAITA explanation process · Project management simulationmean relative explanation lengthHelped

Surprising findings

Limitations

Experimental setup

Datasets: project management scenario from Certa et al. 2009 (simulated)

Metrics: fairness perception (option selection rate) convincingness rating (1-5) understandability rating (1-5) explanation length

Baselines: vacuous explanation verbose explanation

Builds on: model reconciliation explanations sequential bargaining game (Baliga and Serrano)

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