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Talking Turns: Benchmarking Audio Foundation Models on Turn-Taking Dynamics
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Proposes a turn-taking evaluation protocol for audio foundation models using a Whisper-based causal turn-taking predictor (trained on Switchboard) as a judge, and uses it to benchmark Moshi, a cascaded VAD-based system, and several audio FMs on understanding and predicting turn-taking events.
Problem
Audio foundation models for spoken dialogue are not evaluated on their turn-taking abilities (when to speak, backchannel, interrupt, handle interruptions), and corpus-level statistics cannot assess the timing of turn-taking events.
Approach
A causal supervised turn-taking predictor (Whisper-medium encoder over 40 ms chunks, trained on Switchboard with mixed single-channel audio) serves as a judge that labels AI turn-taking decisions in human-AI conversations, yielding timing-centric metrics for speaking up, backchanneling, interrupting, conveying floor, and handling interruptions.
Key results
- Supervised judge reaches 92.0 overall ROC-AUC on in-domain Switchboard and 91.5 and 91.0 on Columbia Games and Fisher OOD test sets.
- Moshi interrupts aggressively (2.09% false-positive interruption decisions), and only 17.4% of user interruptions led to turn change; the cascaded system yielded its turn over 50% of the time when interrupted.
- On the understanding task, Whisper+GPT-4o reaches 66.3% on turn change while open-source audio FMs stay near 50% on backchannel and interruption; on prediction, all open-source audio FMs perform close to random.
Measured effects reported in the paper
| What was changed | Where | Measured | Effect |
|---|---|---|---|
| Use Qwen-Audio-Chat rather than the random baseline for turn-taking understanding | Qwen-Audio-Chat · Switchboard test: understand turn-taking | Interruption accuracy: 50.0 -> 69.5 | Helped |
| Use Whisper+GPT-4o rather than the random baseline for turn-taking understanding | Whisper+GPT-4o · Switchboard test: understand turn-taking | Turn Change accuracy: 50.0 -> 66.3 | Helped |
| Use audio foundation models to understand backchannels | Audio foundation models · Switchboard test: understand turn-taking | Backchannel accuracy: 50.0; 50.1; 48.5; 52.7; 49.1 | No clear effect |
| Use Whisper+GPT-4o rather than the random baseline to predict turn changes | Whisper+GPT-4o · Switchboard test: predict turn-taking | Turn Change accuracy: 50.0 -> 62.2 | Helped |
| Use open-source audio foundation models to predict turn-taking events | Open-source audio foundation models · Switchboard test: predict turn-taking | Backchannel accuracy: 50.0; 49.3; 52.1 | No clear effect |
| Use Whisper+GPT-4o to predict backchannels | Whisper+GPT-4o · Switchboard test: predict turn-taking | Backchannel accuracy: 50.0 -> 48.6 | No clear effect |
| Use the supervised turn-taking topline rather than the random baseline | Supervised Topline · Switchboard test: predict turn-taking | Turn Change accuracy: 50.0 -> 78.6 | Helped |
| Use the supervised turn-taking topline rather than the random baseline | Supervised Topline · Switchboard test: predict turn-taking | Backchannel accuracy: 50.0 -> 75.1 | Helped |
| Use the supervised turn-taking topline rather than the random baseline | Supervised Topline · Switchboard test: predict turn-taking | Interruption accuracy: 50.0 -> 74.9 | Helped |
| Use the supervised turn-taking topline rather than the random baseline | Supervised Topline · Switchboard test: predict floor-taking interruption | Accuracy: 50.0 -> 65.6 | Helped |
| Use the cascaded dialogue system rather than Moshi | Cascaded dialogue system · Human-AI conversations | Gap duration percentage: 11.8% -> 32.4% | Hurt |
| Use Moshi rather than human reference behavior | Moshi · Human-AI conversations | Speaking rate: 204.5 -> 223.7 | Hurt |
Surprising findings
- Open-source audio FMs perform close to random chance on predicting turn-taking events, while a cascade of Whisper and GPT-4o does better only on turn change.
- Moshi fails to speak up even when the user is ready to yield, and rarely backchannels.
Limitations
- Judge model agreement with human judgments is below 80% for many metrics, and interruption-handling agreement is only about 57-61%.
- User study relies on a small number of participants, mostly authors and colleagues (11 speakers), limiting generality.
- Backchannel identification relies on heuristic filler-word lists and may miss backchannels; protocol requires supervised data to train the judge.
Experimental setup
Datasets: Switchboard Columbia Games Corpus Fisher Corpus
Benchmarks: Switchboard test set Columbia Games Corpus Fisher Corpus Talking Turns turn-taking understanding/prediction benchmarks
Metrics: ROC-AUC accuracy F1 percentage of turn-taking decisions agreement with judge labels speaking rate backchannel rate
Baselines: Moshi Cascaded VAD-based system SALMONN Qwen2-Audio-Instruct Qwen-Audio-Chat Whisper+GPT-4o Random Baseline
Builds on: Voice Activity Projection Whisper VAP evaluation metrics
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