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An Efficient Self-Learning Framework For Interactive Spoken Dialog Systems

ICML 2024 · Label-efficient and robust learning › Recognition and long-tail · approach: Multilingual language representation pretraining · 0 citations (OpenAlex)

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Proposes a self-learning ASR framework where a context-aware teacher (audio/text dialog context plus contrastive PF-CLC loss with a new online hard-negative mining method, Ohm) is distilled into a context-free streaming student model.

Problem

Single-utterance ASR in voice assistants fails to use conversational context and implicit user feedback (reformulations), and existing context-aware methods add run-time latency, storage, or labeling cost.

Approach

Train a non-streaming context-aware transducer teacher with explicit audio/text dialog context and past/future contrastive learning (CLC) using Ohm, an online clustering-based hard-negative batch construction that works within small per-GPU batch sizes; then distill to a context-free streaming student that needs no extra run-time compute.

Key results

Measured effects reported in the paper

What was changedWhereMeasuredEffect
Add feature concatenation audio context to the baseline200M teacher · Real-world refWERR: 7.04Helped
Use learned text embeddings instead of BERT text embeddings (ablation)200M teacher with text context · Real-world refWERR: 2.66 -> 5.66Helped
Combine feature concatenation audio with learned text context (ablation)200M teacher · Real-world refWERR: 7.04 -> 8.08Helped
Add future audio and text context to past-only audio and text context (ablation)200M teacher · Real-world refWERR: 5.08 -> 8.08Helped
Add future audio and text context to past-only audio and text context (ablation)200M teacher · Real-world allWERR: 2.90 -> 4.70Helped
Add explicit context to the OD3 baseline (ablation)200M teacher · OD3 overallWER: 11.90 -> 11.13Helped
Add CLC loss to explicit context (ablation)200M teacher · OD3 overallWER: 11.13 -> 8.99Helped
Add Ohm to explicit context and CLC (ablation)200M teacher · OD3 overallWER: 8.99 -> 8.73Helped
Add Ohm to context and CLC (ablation)200M teacher · Real-world refWERR: 8.68 -> 10.60Helped
Oversample reformulations at a 1:5 rate (ablation)Teacher training · Real-world allWERR: 0.46Helped
Distill the context-trained teacher into the single-utterance student1B student · Student distillation, allWERR: 1.76Helped
Add CLC to context training (ablation)200M teacher · Real-world tail, domain-normalized allWERR: 3.75Helped

Surprising findings

Limitations

Experimental setup

Datasets: PRETRAIN (200k+ hours de-identified ASR) closed-source dialogues (10M for teacher training) SSRD (semi-supervised single utterance reformulation dataset, ~25k hours) OD3

Benchmarks: OD3 closed-source ALL dataset closed-source REF (reformulation) dataset

Metrics: WER WERR BERT-S SERR distillation efficiency

Baselines: Whisper S Whisper L Conformer (Librispeech) Wav2Vec 2 Streaming Conformer CLC Baseline transducer without context

Builds on: CLC (contrastive learning from dialog context) Conformer transducer BIRCH clustering reservoir sampling

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