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Learning Personalized End-to-End Goal-Oriented Dialog

AAAI 2019 · Label-efficient and robust learning › Recognition and long-tail · approach: Multilingual language representation pretraining

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Measured effects reported in the paper

What was changedWhereMeasuredEffect
Add profile embedding to the MemN2N (ablation)MemN2N · Personalized bAbI Task 3: Displaying Optionsper-response accuracy: 58.94 -> 71.00Helped
Add similar-user global memory to the MemN2N (ablation)MemN2N · Personalized bAbI Task 3: Displaying Optionsper-response accuracy: 58.94 -> 71.01Helped
Add profile embedding and global memory (ablation)MemN2N · Personalized bAbI Task 3: Displaying Optionsper-response accuracy: 58.94 -> 71.12Helped
Add a profile-derived preference bias for knowledge-base entities (ablation)MemN2N · Personalized bAbI Task 4: Providing Informationper-response accuracy: 57.17 -> 81.38Helped
Combine the profile model and preference model (ablation)Personalized MemN2N · Personalized bAbI Task 5: Full Dialogper-response accuracy: 87.28 -> 95.33Helped
Use global memory from similar users rather than random users (ablation)Global Memory · Personalized bAbI Task 5: Full Dialogper-response accuracy: 87.17 -> 91.70Helped
Use profile embedding without global memory rather than the combined method (ablation)Personalized MemN2N · Personalized bAbI Task 5: Full Dialogper-response accuracy: 95.33 -> 93.83Hurt
Use global memory without profile embedding rather than the combined method (ablation)Personalized MemN2N · Personalized bAbI Task 5: Full Dialogper-response accuracy: 95.33 -> 91.70Hurt
Use the profile model without the preference model (ablation)Personalized MemN2N · Personalized bAbI Task 4: Providing Informationper-response accuracy: 81.56 -> 57.18Hurt
Use the preference model without the profile model (ablation)Personalized MemN2N · Personalized bAbI Task 4: Providing Informationper-response accuracy: 81.56 -> 81.38Hurt
Personalize the response systemMemN2N · Human evaluationtask completion rate: 27.6% higherHelped
Personalize the response systemMemN2N · Human evaluationuser satisfaction: 14.3% higherHelped

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