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Enhancing Personalized Multi-Turn Dialogue with Curiosity Reward

NeurIPS 2025 · Multi-agent systems and games › LLM agents · approach: Self-evolving language agent learning · 2 citations (OpenAlex)

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Proposes CURIO, which adds a curiosity-based intrinsic reward (potential-based reward shaping over a user model's belief improvement) to multi-turn RLHF so LLM agents learn about users during conversation, evaluated on Exercise Recommendation and Education Dialogue.

Problem

Standard RLHF optimizes a single user-agnostic reward and sparse end-of-conversation signals, so LLM agents fail to personalize online for users whose traits are unknown in advance and generalize poorly to new users.

Approach

Use a parameterized user model to estimate belief over user types after each turn and reward the policy with potential-based shaping on belief improvement (e.g., log-accuracy difference), giving dense intrinsic rewards that encourage asking informative questions without changing the optimal policy.

Key results

Measured effects reported in the paper

What was changedWhereMeasuredEffect
Add multi-turn RLHF task-reward training to SFTGemma 2B · Exercise Recommendationsuccess rate (%): 54.0 -> 68.5(+14.5)Helped
Add curiosity-driven user modeling with differential accuracy rewardMTRLHF · Exercise Recommendationsuccess rate (%): 68.5(+14.5) -> 87.5(+33.5)Helped
Use differential log-accuracy instead of differential accuracy reward (ablation)CURIO · Exercise Recommendationsuccess rate (%): 87.5(+33.5) -> 86.0(+32.0)Hurt
Use entropy-based reward rather than differential accuracy reward (ablation)CURIO · Exercise Recommendationsuccess rate (%): 87.5(+33.5) -> 82.0(+28.0)Hurt
Use information gain rather than differential accuracy reward (ablation)CURIO · Exercise Recommendationsuccess rate (%): 87.5(+33.5) -> 63.0(+9.0)Hurt
Add potential-based differential log-accuracy reward to MTRLHFMTRLHF · Education Dialoguepersonalization win rate (%) vs MTRLHF: 75.95Helped
Add potential-based differential log-accuracy reward to MTRLHFMTRLHF · Education Dialogueconversation quality win rate (%) vs MTRLHF: 54.43Helped
Use non-potential-based accuracy reward rather than differential log-accuracy (ablation)CURIO · Education Dialogueconversation quality win rate (%) vs MTRLHF: 54.43 -> 12.66Hurt
Use information-gain reward rather than differential log-accuracy (ablation)CURIO · Education Dialoguepersonalization win rate (%) vs MTRLHF: 75.95 -> 6.96Hurt
Use differential log-accuracy reward rather than MTRLHFEducation Dialogue · Education Dialogueconversation quality preference (%): 0.45No clear effect
Use entropy-based reward shaping (ablation)CURIO · Education Dialoguepersonalization: 1.00; 0.00Mixed

Surprising findings

Limitations

Experimental setup

Datasets: Education Dialog dataset (prior work) Exercise Recommendation simulated users (generated)

Benchmarks: Exercise Recommendation Education Dialogue

Metrics: success rate pairwise win rate validation accuracy generalization gap user type prediction accuracy

Baselines: SFT MTRLHF InfoGain Entropy reward shaping Acc reward shaping

Builds on: multi-turn RLHF potential-based reward shaping VIME generalized advantage estimation REINFORCE

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