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FaithEval: Can Your Language Model Stay Faithful to Context, Even If "The Moon is Made of Marshmallows"

ICLR 2025 · Large language models › Retrieval and knowledge · approach: Long-context and personalized retrieval · 3 citations (OpenAlex)

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Introduces FaithEval, a 4.9K-sample benchmark testing LLM contextual faithfulness via unanswerable, inconsistent, and counterfactual contexts, finding that even top models struggle and larger models are not reliably more faithful.

Problem

Existing hallucination benchmarks rarely measure faithfulness to noisy, long contexts (missing, conflicting, or counterfactual evidence) as used in RAG, and often conflate factuality with faithfulness.

Approach

Builds three context-perturbation tasks from existing contextual QA datasets and ARC-Challenge, generating modified contexts with GPT-4o and validating them with an LLM judge (gpt-4o-mini), string matching, and human annotators (Mechanical Turk) to create a benchmark of 4.9K contextual QA pairs.

Key results

Measured effects reported in the paper

What was changedWhereMeasuredEffect
Provide counterfactual evidence in the context instead of evaluating closed-bookGPT-4o · Counterfactual Contextaccuracy: 96.3% -> 47.5%Hurt
Add the task-specific conflict instruction (ablation)Claude 3.5 Sonnet · Normal context (AVG)accuracy: 0.90 -> 0.85Hurt
Add the task-specific conflict instruction (ablation)GPT-4o · Normal context (AVG)accuracy: 0.85 -> 0.83Hurt
Increase model size from 8B to 70BLlama-3.1 · Unanswerable Contextaccuracy: 10.3%Helped
Use chain-of-thought prompting instead of direct-answer prompting (ablation)LLMs · Unanswerable and Inconsistent ContextaccuracyHelped
Use sampling-based decoding (temperature 0.3, top-p 0.9) instead of greedy decoding (ablation)LLMs · Counterfactual ContextaccuracyHelped
Allow non-strict matching of semantically similar abstention phrases instead of strict phrase matching (ablation)LLMs · Unanswerable ContextaccuracyNo clear effect
Present the new context alone rather than concatenating it with the original context (ablation)Command R · Inconsistent Contextaccuracy: 81% -> 88%Helped
Use the unanswerable context instead of the original contextPhi-3-medium-128k-instruct · Unanswerable Contextaccuracy: 75.8% -> 7.4%Hurt
Use the inconsistent context instead of the original contextPhi-3 series · Inconsistent ContextaccuracyHurt

Surprising findings

Limitations

Experimental setup

Datasets: SQuAD NewsQA TriviaQA NaturalQuestions SearchQA HotpotQA BioASQ DROP RACE TextbookQA ARC-Challenge

Benchmarks: FaithEval

Metrics: accuracy (strict and non-strict matching)

Baselines: Phi-3-mini-128k-instruct Phi-3-medium-128k-instruct Phi-3.5-mini-instruct Llama-3-8B-Instruct Llama-3.1-8B-Instruct Llama-3-70B-Instruct Llama-3.1-70B-Instruct Mistral-7B-Instruct-v0.3 Mistral-Nemo-Instruct-2407 gemma-2-9b-it gemma-2-27b-it GPT-3.5 Turbo

Builds on: chain-of-thought

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