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Measuring And Improving Persuasiveness Of Large Language Models

ICLR 2025 · Large language models › AI and society · approach: Critiques of LLM claims and judging · 2 citations (OpenAlex)

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Introduces transsuasion (rewriting low-engagement tweets into high-engagement ones) built from natural experiments on 1.57M Twitter pairs, plus PersuasionBench/PersuasionArena to measure LLM persuasiveness, and shows a fine-tuned 13B Vicuna can beat GPT-4 on these tasks.

Problem

Measuring and improving the persuasiveness of LLM-generated content automatically, isolated from sender, receiver, time and channel, since human persuasion studies are costly and confounded.

Approach

Uses natural experiments (semantically similar tweets from the same brand account posted close in time with different like counts) to build transsuasion pairs, and fine-tunes a small model on behavior simulation, content simulation, transsuasion tasks and synthetic explanations so it outperforms much larger models on persuasion benchmarks.

Key results

Measured effects reported in the paper

What was changedWhereMeasuredEffect
Add transsuasion training to content and behavior simulation training (ablation)Vicuna-1.5-13B · Comparative Transsuasion Randomaccuracy: 77.9 -> 80.9Helped
Add transsuasion training to content and behavior simulation training (ablation)Vicuna-1.5-13B · Comparative Transsuasion Brandaccuracy: 76.1 -> 77.3Helped
Add transsuasion training to content and behavior simulation training (ablation)Vicuna-1.5-13B · TS-GT ParapElo: 1205 -> 1271Helped
Add synthetic explanations of why the higher-engagement tweet performs better (ablation)Vicuna-1.5-13B trained on CS+BS+TS · TS-GT averageElo: 1293 -> 1299Helped
Iterate transsuasion generation 3 times (ablation)Ours (13B) · TS-GT averageElo: 1293 -> 1304Helped
Increase training from 0.50 ep to 1.00 ep (ablation)Ours (CS+BS+TS) (13B) · Comparative Transsuasion Randomaccuracy: 73.3 -> 80.9Helped
Increase the model size from 7B to 13B (ablation)Ours (CS+BS+TS) · Comparative Transsuasion Randomaccuracy: 74.1 -> 80.9Helped
Train on content simulation and behavior simulation only, excluding transsuasion (ablation)Vicuna-1.5-13B · TS-GT ParapElo: 1271 -> 1205Hurt

Surprising findings

Limitations

Experimental setup

Datasets: Twitter brand tweets (1.57M transsuasion pairs, from 180M collected tweets) Fortune 500 marketing blog posts (2,187) Fortune 500 ad budget/KPI data (>1000 ads) LLM-generated social caption feedback from 20,000+ users

Benchmarks: PersuasionBench PersuasionArena

Metrics: accuracy BLEU ROUGE BERTScore Elo rating Spearman rank correlation cumulative probability

Baselines: GPT-3.5 GPT-4 GPT-4o LLaMA-3-70B Vicuna-1.5-13B

Builds on: Vicuna-1.5 LMSYS Chatbot Arena Elo rating

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