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Utilizing Human Behavior Modeling to Manipulate Explanations in AI-Assisted Decision Making: The Good, the Bad, and the Scary

NeurIPS 2024 · Large language models › AI and society · approach: Human-centered trust and agency · 6 citations (OpenAlex)

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Trains two-layer neural network behavior models of how humans combine AI recommendations and LIME/SHAP explanations, then gradient-optimizes explanations to nudge human decisions toward adversarial (fairness-degrading) or benign (accuracy-improving) targets, validated with Prolific human experiments.

Problem

Whether human decisions in AI-assisted decision making can be quantitatively modeled from AI recommendations and explanations, and whether such models can be used to manipulate explanations to steer human decisions for adversarial or benign purposes, and whether people detect the manipulation.

Approach

Learn a neural behavior model H(x, y^m, e) of how humans use AI recommendations and explanations, then, without access to the AI model, gradient-optimize the explanation vector e' toward a targeted human decision under a sign-consistency constraint with the AI recommendation.

Key results

Measured effects reported in the paper

What was changedWhereMeasuredEffect
Use adversarially manipulated explanations instead of SHAP or LIMEHuman-AI decision making · CensusFPRD (fairness)Hurt
Use adversarially manipulated explanations instead of SHAP or LIMEHuman-AI decision making · RecidivismFPRD (fairness)Hurt
Use adversarially manipulated explanations instead of SHAP or LIMEHuman-AI decision making · Toxicity DetectionFPRD (fairness)Hurt
Use adversarially manipulated explanations instead of SHAP or LIMEHuman-AI decision making · Bias DetectionFNRD (fairness)Hurt
Use adversarially manipulated explanations instead of SHAP or LIMEHuman-AI decision making · Multiple tasksPerceived transparency and usefulnessNo clear effect
Use benignly manipulated explanations instead of SHAP or LIMEHuman-AI decision making · CensusAccuracyHelped
Use benignly manipulated explanations instead of SHAP or LIMEHuman-AI decision making · RecidivismAccuracyHelped
Use benignly manipulated explanations instead of SHAP or LIMEHuman-AI decision making · Bias DetectionAccuracyHelped
Use benignly manipulated explanations instead of SHAP or LIMEHuman-AI decision making · Toxicity DetectionAccuracyNo clear effect
Use benignly manipulated explanations instead of SHAP or LIMEHuman-AI decision making · Multiple tasksPerceived transparency and usefulnessNo clear effect

Surprising findings

Limitations

Experimental setup

Datasets: Census income Recidivism (COMPAS-style) Bias detection text dataset Toxicity detection text dataset

Benchmarks: Census Recidivism Bias Detection Toxicity Detection

Metrics: FPRD FNRD accuracy overreliance underreliance perceived transparency perceived usefulness

Baselines: SHAP explanations LIME explanations AI solo independent human decision human-AI combination method truth inference methods

Builds on: LIME SHAP BERT

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