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Does Explainable Artificial Intelligence Improve Human Decision-Making?

AAAI 2021 · Large language models › AI and society · approach: Human-centered trust and agency · 106 citations (OpenAlex)

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Measured effects reported in the paper

What was changedWhereMeasuredEffect
Provide an AI prediction rather than no AI informationHuman decision-making · Census incomedecision accuracyHelped
Provide an AI prediction with an anchor LIME explanation rather than no AI informationHuman decision-making · Census incomedecision accuracyHelped
Add an anchor LIME explanation to the AI predictionHuman decision-making · Census incomedecision accuracy: p = 0.28No clear effect
Provide an AI prediction or an AI prediction with explanation rather than no AI informationHuman decision-making · COMPASdecision accuracy: ps > 0.75No clear effect
Add an anchor LIME explanation to the AI predictionHuman decision-making · Census income and COMPASdecision accuracy: ps > 0.60No clear effect
Increase the accuracy of the AI prediction shown to participantsHuman decision-making · Census income and COMPASdecision accuracy: β = 0.70, p < 0.001, R^2 = 0.28Helped
Add an anchor LIME explanation to the AI predictionHuman decision-making · Census income and COMPASability to outperform AI accuracyNo clear effect
Add an anchor LIME explanation to the AI predictionHuman decision-making · Census income and COMPASfollowing AI recommendations: p = 0.62No clear effect
Provide AI information rather than no AI informationHuman decision-making · Census income and COMPASconfidence: p < 0.03Helped
Add an anchor LIME explanation to the AI predictionHuman decision-making · Census income and COMPASconfidence: ps > 0.25No clear effect
Show AI predictions that are correct rather than incorrectHuman decision-making · Census income and COMPASfollowing AI recommendations: F(1,196) = 36.15, p < 0.001, η_p^2 = 0.16Helped
Add an anchor LIME explanation to the AI predictionHuman decision-making · Census income and COMPASreaction time: F(2,294) = 2.13, p = 0.12, η^2 = 0.01No clear effect

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