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Uncertainty-Aware Clarification in LLM Agents with Information Gain
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Trains a small LLM clarifier with DAPO using an information-gain reward (shift in length-normalized teacher-forced log-likelihood of the ground-truth goal) to ask targeted clarification questions in a clarification-augmented tau-Bench.
Problem
LLM agents act on underspecified user instructions, causing erroneous tool actions; existing training gives little signal on when and what clarification questions reduce uncertainty about user intent.
Approach
Reward clarification questions by the Bayesian belief update they induce toward the ground-truth goal (posterior minus prior teacher-forced log-likelihood, equivalent to a log importance weight/PMI), and optimize a clarifier policy with group-relative DAPO, using a strict user simulator to prevent reward hacking.
Key results
- Ours (Qwen3-1.7B clarifier) improves average success from 15.4% (None) to 17.8% across retail and airline, with average clarifier calls dropping from 4.2 (untrained baseline) to 1.3.
- Averaged over five agent backbones, the learned clarifier raises success from 23.6% to 27.3% (+3.7%), versus -0.6% for a Qwen3-8B clarifier.
- Without the information-gain term (likelihood-only), airline success falls from 17.3% to 10%; LLM-as-judge reward yields 8% on airline.
Surprising findings
- The interactive clarifier outperforms the full-user-intent oracle on the airline domain (17.3% vs 16%), which the authors attribute to avoiding information overload.
- A clarifier 8B in size (Qwen3-8B) causes performance regressions on several agents, showing general-purpose clarifiers can hurt.
Limitations
- Reward requires access to ground-truth user goals, available only in controlled environments.
- Base agent kept fixed; joint agent-clarifier optimization not explored.
- Clarification alone does not fix downstream execution/policy errors, as shown in failure cases.
Experimental setup
Datasets: tau-Bench retail trajectories tau-Bench airline tasks
Benchmarks: tau-Bench retail tau-Bench airline
Metrics: Pass@1 success rate steps clarification count
Baselines: No clarification (None) Qwen3-8B clarifier LLM as a Judge reward w/o Information Gain (likelihood-only) Qwen3-30B DeepSeek-R1 DeepSeek-V3.1 Full user intent oracle
Builds on: DAPO GRPO tau-Bench IGPO VERL
Closest papers by meaning
- Position: Uncertainty Quantification Needs Reassessment for Large Language Model Agents (ICML 2025 · similarity 0.90)
- Ask Early, Ask Late, Ask Right: When Does Clarification Timing Matter for Long-Horizon Agents? (NeurIPS 2026 · similarity 0.90)
- ECLAIR: Enhanced Clarification for Interactive Responses in an Enterprise AI Assistant (AAAI 2025 · similarity 0.89)
- ECLAIR: Enhanced Clarification for Interactive Responses (AAAI 2025 · similarity 0.89)
- Enhancing Decision-Making for LLM Agents via Step-Level Q-Value Models (AAAI 2025 · similarity 0.88)
- ASPI: Seeking Ambiguity Clarification Amplifies Prompt Injection Vulnerability in LLM Agents (NeurIPS 2026 · similarity 0.87)
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