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WebLINX: Real-World Website Navigation with Multi-Turn Dialogue

ICML 2024 · Large language models › Language, safety and interpretability · approach: Faithfulness of LLM explanations

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Introduces WebLINX, a 2,337-demo benchmark for multi-turn conversational web navigation on 155 real websites, plus a Dense Markup Ranker for HTML pruning, and evaluates 19 zero-shot and finetuned models.

Problem

Real-world web navigation agents must follow multi-turn user instructions in a browser, but LLMs cannot process full, large DOM trees in real time and existing benchmarks lack dialogue and real websites.

Approach

A large expert-annotated benchmark of human navigator-instructor dialogues on real websites with out-of-domain splits, paired with a fast dual-encoder candidate ranker (Dense Markup Ranking) that prunes DOM elements, and action-specific turn-level metrics (IoU, chrF, URL F1).

Key results

Measured effects reported in the paper

What was changedWhereMeasuredEffect
Use DMR-based input representation instead of MindAct's representation3B Flan-T5 web navigation model · Test_oodoverall score: 20.9 -> 23.8Helped
Finetune on WebLINX rather than use zero-shot promptingLlama-2 13B · Test_oodoverall score: 5.2 -> 25.2Helped
Finetune on WebLINX rather than use zero-shot promptingGPT-3.5 · Test_oodoverall score: 8.5 -> 21.2Helped
Use finetuned S-LLaMA rather than zero-shot GPT-4VWeb navigation agent · Test_oodoverall score: 10.4 -> 25.0Helped
Use DMR-based Flan-T5 rather than MindAct3B text-only web navigation model · Test_oodoverall score: 20.9 -> 23.8Helped
Use Fuyu-8B rather than Pix2ActFinetuned screenshot-based web navigation models · Test_oodoverall score: 16.9 -> 20.0Helped
Use Fuyu-8B rather than Pix2ActFinetuned screenshot-based web navigation models · Test_oodIntent match: 81.8 -> 80.1Hurt
Use Fuyu-8B rather than Pix2ActFinetuned screenshot-based web navigation models · Test_oodText F1: 25.2 -> 22.3Hurt
Use chat-based finetuned LLaMA-2 rather than finetuned FuyuWeb navigation agent · Test_oodoverall score: 20.0 -> 25.2Helped
Use zero-shot GPT-4V rather than zero-shot GPT-4TGPT-4 web navigation model · Test_oodoverall score: 10.7 vs 10.4No clear effect
Evaluate on unseen subcategories rather than unseen websites from the same subcategoriesFinetuned Llama-2 13B · OOD generalizationoverall score: 27.0 -> 24.3Hurt

Surprising findings

Limitations

Experimental setup

Datasets: WebLINX

Benchmarks: WebLINX Test_iid WebLINX Test_ood (cat, geo, web, vis)

Metrics: intent match IoU chrF URL F1 overall turn-level micro-average score

Baselines: GPT-3.5 Turbo GPT-4 Turbo GPT-4V MindAct Pix2Act Fuyu-8B Flan-T5 Sheared-LLaMA

Builds on: MindAct Pix2Act Fuyu Sheared-LLaMA Flan-T5

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