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Adaptive Chameleon or Stubborn Sloth: Revealing the Behavior of Large Language Models in Knowledge Conflicts

ICLR 2024 · Large language models › Retrieval and knowledge · approach: Retrieval-augmented reasoning · 8 citations (OpenAlex)

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Builds a framework that elicits LLM parametric memory and generates coherent counter-memory to study how LLMs handle knowledge conflicts between external evidence and internal beliefs, finding high receptiveness to single counter-evidence but strong confirmation bias when mixed evidence is presented.

Problem

How receptive LLMs are to external evidence, especially counter-memory that conflicts with their parametric memory, which matters for tool- and retrieval-augmented LLMs.

Approach

Instead of heuristically editing parametric memory (entity substitution, negation), instruct an LLM to generate coherent counter-memory from scratch, with entailment and answer-consistency filters to ensure elicited memory is firm, then run controlled single- and multi-source conflict experiments.

Key results

Measured effects reported in the paper

What was changedWhereMeasuredEffect
provide coherent counter-memory as the sole external evidenceLLMs · PopQA and StrategyQAadoption of counter-memoryHelped
replace generated coherent counter-memory with entity-substitution counter-memoryLLMs · PopQAadoption of counter-memoryHurt
add parametric-memory evidence alongside counter-memoryLLMs · PopQA and StrategyQAmemorization ratio: 3.7 -> 99.8; 2.6 -> 99.6Helped
increase the proportion of parametric-memory-aligned evidenceLLMs · PopQAmemorization ratio: 3.7 -> 99.8Helped
put the parametric memory first instead of the counter-memoryChatGPT · PopQAmemorization ratio: 46.7; 40.1Mixed
put the counter-memory first instead of the parametric memoryPaLM2 and Llama2-7B · PopQA and StrategyQAmemorization ratio: variations ... surpassed 30%Mixed
increase the popularity of the queried entityGPT-4 · PopQAmemorization ratio: 80%Helped
add irrelevant evidence without relevant evidenceLlama2-7B · PopQAirrelevant answer rate: 92.4Hurt
increase the amount of irrelevant evidence alongside relevant evidenceLlama2-7B · PopQAirrelevant answer rate: 2.6 -> 13.1Hurt
replace counter-memory with the short counter-answerChatGPT · PopQAcounter-answer rate: 56.7% to 18.8%Hurt
replace parametric memory with the short memory answerChatGPT · PopQAmemory answer rate: 42.7% to 43.9%Helped
fragment the evidence instead of presenting it as a consolidated passageChatGPT · StrategyQApreference shift to the other intact evidence: 38.2%Hurt

Surprising findings

Limitations

Experimental setup

Datasets: PopQA StrategyQA

Benchmarks: PopQA StrategyQA

Metrics: memorization ratio answer distribution accuracy answer inconsistency rate

Baselines: entity substitution counter-memory

Builds on: entity substitution counter-memory memorization ratio PopQA StrategyQA

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