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Towards Scalable Multi-Domain Conversational Agents: The Schema-Guided Dialogue Dataset

AAAI 2020 · Large language models › Language, safety and interpretability · approach: Faithfulness of LLM explanations · 462 citations (OpenAlex)

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Measured effects reported in the paper

What was changedWhereMeasuredEffect
Add pointer-generator-style copying for non-categorical slotsSchema-guided DST · MultiWOZ 2.1Joint Goal Accuracy: 0.434 -> 0.489Helped
Train on the entire training set instead of single-domain dialogues onlySchema-guided DST · SGD testActive Intent Accuracy: 0.885 -> 0.906Helped
Train on the entire training set instead of single-domain dialogues onlySchema-guided DST · SGD testRequested Slot F1: 0.956 -> 0.965Helped
Train on the entire training set instead of single-domain dialogues onlySchema-guided DST · SGD testAverage Goal Accuracy: 0.684 -> 0.560Hurt
Train on the entire training set instead of single-domain dialogues onlySchema-guided DST · SGD testJoint Goal Accuracy: 0.356 -> 0.254Hurt
Use a shared model conditioned on service schema descriptions to support unseen APIsSchema-guided DST · SGD unseen servicesActive Intent AccuracyHelped

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