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Updates in Human-AI Teams: Understanding and Addressing the Performance/Compatibility Tradeoff

AAAI 2019 · Large language models › AI and society · approach: Human-centered trust and agency · 283 citations (OpenAlex)

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Measured effects reported in the paper

What was changedWhereMeasuredEffect
update AI to more accurate but incompatible error boundaryhuman-AI team (CAJA) · CAJA user studyteam scoreHurt
compatible AI update (no new errors)human-AI team (CAJA) · CAJA user studyteam scoreHelped
retrain on more data with plain log losslogistic regression · Mortalitycompatibility: 0.40Hurt
add new-error dissonance term to loss (increasing lambda_c)LR and MLP · Recidivism, Credit Risk, Mortalitycompatibility vs ROCMixed
imitation / strict-imitation dissonance instead of new-error dissonance (ablation)LR and MLP · three domainsROC at given compatibilityHurt
increase number of human-visible featureshuman-AI team · CAJA user studyteam scoreHurt
increase stochasticity of AI errorshuman-AI team · CAJA user studynormalized scoreHurt

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