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DeEscalWild: A Real-World Benchmark for Automated De-Escalation Training with SLMs
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Introduces DeEscalWild, a benchmark of 1,500 anonymized transcripts of in-the-wild police-civilian interactions, and shows QLoRA-fine-tuned 2-3B small language models outperform base versions and Gemini 2.5 Flash on de-escalation civilian response generation.
Problem
Training data for realistic, edge-deployable de-escalation simulators for police training is scarce; LLMs are too heavy for portable hardware and existing dialogue data lacks tactical de-escalation content.
Approach
Builds a de-escalation dialogue corpus from publicly available social-media police-civilian videos using Whisper, an LLM-based 30-signal filter with human verification, Gemini 2.5 Flash diarization, and NER/LLM anonymization, then fine-tunes small instruct models with QLoRA to generate civilian responses.
Key results
- Fine-tuned Qwen 2.5 (3B) reaches ROUGE-L 15.7, BLEU-4 3.7, METEOR 19.4, BERTScore 0.88 and Realism 62.1/60.8, outperforming Gemini 2.5 Flash (12.4 ROUGE-L, 55.4/54.1 realism).
- Fine-tuned SLMs run at 0.30–0.44 s latency versus 3.50 s for Gemini 2.5 Flash.
- Realism gains from fine-tuning range +18.5 to +28.1 points across models; human-LLM judge correlation rho = 0.81.
Surprising findings
- Fine-tuned Qwen 2.5 (3B) outperforms Gemini 2.5 Flash few-shot on all automatic metrics and both realism judges despite being much smaller.
- Gemma 2 fine-tuned has lower realism scores than Gemini 2.5 Flash, despite surpassing it on automatic metrics.
Limitations
- Benchmark measures linguistic and behavioral plausibility, not actual training efficacy for officers; not validated for field deployment.
- Subjective de-escalation annotation yields inter-annotator variance of 0.14 to 1.9.
- Noisy in-the-wild data with diarization error (DER 6.26-8.16%) and transcription challenges.
Experimental setup
Datasets: DeEscalWild (1,350 training interactions) Social-media police-civilian videos (5,000 raw, 1,500 retained)
Benchmarks: DeEscalWild held-out benchmark (150 scenarios)
Metrics: ROUGE-L BLEU-4 METEOR BERTScore (F1) Realism Score latency De-escalation Rate
Baselines: Gemini 2.5 Flash Gemma 2 (2B-Instruct) Llama 3.2 (3B-Instruct) Granite 3.0 (2B-Instruct) Falcon 3 (3B-Instruct)
Builds on: QLoRA Whisper pyannote LLM-as-a-Judge
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