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Communication Accommodation Between Large Language Models and Users Across Cultures (Student Abstract)

AAAI 2025 · Large language models › AI and society · approach: Critiques of LLM claims and judging · 2 citations (OpenAlex)

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Analyzes PRISM human-LLM conversations to test whether LLMs and users from different national cultures (Hofstede dimensions) mutually adapt word-use style via LIWC-based language style matching.

Problem

Whether LLM-powered conversational agents adapt their communication style to users' national cultural backgrounds, and whether users and agents converge or adapt to one another over conversation turns.

Approach

Applies communication accommodation theory and Hofstede's cultural dimensions to real human-LLM dialogues from the PRISM dataset, measuring language style matching with LIWC features using mixed-effects models, Bonferroni-corrected z-tests, and Granger causality to assess direction of adaptation.

Key results

Measured effects reported in the paper

What was changedWhereMeasuredEffect
Interact with users from high rather than lower Power Distance countriesLLM-powered agents · PRISM conversations; necessity and obligation expressionsLSM coefficient: β1 = 0.1575Helped
Continue the conversation over more turnsUser-agent conversations · PRISM conversationsCommunication style convergence: 59%Helped
Continue the conversation over more turnsUser-agent conversations · PRISM conversationsCommunication style convergence: 41%Mixed
Interact with users in IDV 4 rather than IDV 1 culturesConversational agents · PRISM conversationsAgent adaptation frequency: 72% vs. 64%Helped
Interact with users from PDI 1 rather than PDI 4 culturesUsers · PRISM conversationsUser adaptation frequency: 31% vs. 25%Helped

Surprising findings

Limitations

Experimental setup

Datasets: PRISM

Benchmarks: PRISM

Metrics: language style matching (LSM) regression coefficients Granger causality adaptation rate

Builds on: Communication Accommodation Theory Hofstede's cultural dimensions LIWC

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