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Chain-of-Action: Faithful and Multimodal Question Answering through Large Language Models
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Proposes Chain-of-Action (CoA), a prompting framework that decomposes questions into action chains with plug-and-play web, knowledge, and data actions, verified by a multi-reference faith score (MRFS), and evaluates it on QA benchmarks and a Web3 QA deployment.
Problem
LLM question answering suffers from unfaithful hallucination inconsistent with real-time or domain facts, weak reasoning over compositional information, and high interaction and token cost when using retrieval.
Approach
Prompt the LLM to build an action chain of sub-questions with missing flags and guess answers, execute configurable retrieval actions (web, domain knowledge vectors, tabular data) per node, and correct guess answers via a ROUGE-inspired faith score; the model answers directly when its parametric knowledge suffices, reducing LLM calls.
Key results
- CoA with MRFS verification achieves the best accuracy in 12 of 14 benchmark scenarios, e.g., 70.7 on WebQA and 69.7 on QReCC versus SearchChain's 65.3 and 57.3.
- CoA reduces LLM interactions to about 4.0-4.4 per question versus 5.0-6.7 for Self-Ask, ReAct, and SearchChain.
- Expert evaluation in the Web3 case study gives CoA an overall score of 2.6 (full version) versus 1.9-2.0 for ReAct, Self-Ask, and DSP.
Measured effects reported in the paper
| What was changed | Where | Measured | Effect |
|---|---|---|---|
| Use CoA with retrieval and MRFS verification instead of SearchChain | GPT-3.5-turbo QA · Web, DATE, GK, Social, Truth, Strategy, QReCC, FEVER, and ASQA | GPT-EM accuracy: 70.7 vs 65.3 (Web); 57.4 vs 55.1 (DATE); 98.6 vs 87.6 (GK); 83.1 vs 69.4 (Social); 67.3 vs 61.7 (Truth); 79.2 vs 77.0 (S | Mixed |
| Add MRFS verification (ablation) | CoA · QA benchmark suite | GPT-EM accuracy: 66.9 -> 70.7 (Web); 56.8 -> 57.4 (DATE); 95.7 -> 98.6 (GK); 81.5 -> 83.1 (Social); 65.0 -> 67.3 (Truth); 75.2 -> 79.2 (S | Helped |
| Add imputation of missing sub-question answers from retrieved information (ablation) | CoA · QA benchmark suite | GPT-EM accuracy: 67.4 -> 70.7 (Web); 56.3 -> 57.4 (DATE); 97.1 -> 98.6 (GK); 82.9 -> 83.1 (Social); 65.8 -> 67.3 (Truth); 76.5 -> 79.2 (S | Helped |
| Use MRFS instead of ROUGE for verification (ablation) | CoA · QA benchmark suite | GPT-EM accuracy: 68.3 -> 70.7 (Web); 56.9 -> 57.4 (DATE); 96.2 -> 98.6 (GK); 81.9 -> 83.1 (Social); 65.7 -> 67.3 (Truth); 76.3 -> 79.2 (S | Helped |
| Add Web-querying action (ablation) | CoA · Web and QReCC | GPT-EM accuracy: 65.0 -> 70.7 (Web); 51.5 -> 69.7 (QReCC) | Helped |
| Add Knowledge-encoding action (ablation) | CoA · Web and QReCC | GPT-EM accuracy: 68.1 -> 70.7 (Web); 66.8 -> 69.7 (QReCC) | Helped |
Surprising findings
- Adding retrieval does not always help: CoA without actions scores higher than several retrieval-based baselines on some tasks, and ReAct produced no result on DATE due to unresponsiveness.
Limitations
- Only text and tabular modalities implemented; multimodal (vision) support is future work.
- Evaluation relies on GPT-4 judge and a small expert panel of 20 for the Web3 case study, with human annotation on only 200 questions.
- The MRFS formula weights alpha, beta, gamma are not specified, and the threshold T is not reported.
Experimental setup
Datasets: WebQA DATE General Knowledge Social QA Truth QA StrategyQA FEVER ASQA QReCC
Benchmarks: WebQA DATE General Knowledge Social QA Truth QA StrategyQA FEVER ASQA QReCC
Metrics: GPT-EM ROUGE-L token usage latency number of LLM interactions expert rating (coverage, non-redundancy, readability, overal
Baselines: Few-shot prompting CoT Self-Consistency Tree of Thoughts Least-to-Most Auto-CoT ToolFormer Self-Ask ReAct DSP SearchChain
Builds on: chain-of-thought ReAct Self-Ask SearchChain DSP
Closest papers by meaning
- MC-Search: Evaluating and Enhancing Multimodal Agentic Search with Structured Long Reasoning Chains (ICLR 2026 · similarity 0.89)
- MME-CoT: Benchmarking Chain-of-Thought in Large Multimodal Models for Reasoning Quality, Robustness, and Efficiency (ICML 2025 · similarity 0.88)
- Benchmarking Multimodal Retrieval Augmented Generation with Dynamic VQA Dataset and Self-adaptive Planning Agent (ICLR 2025 · similarity 0.87)
- ChatterBox: Multimodal Referring and Grounding with Chain-of-Questions (AAAI 2025 · similarity 0.87)
- Tree-of-Reasoning Question Decomposition for Complex Question Answering with Large Language Models (AAAI 2024 · similarity 0.87)
- CofCA: A STEP-WISE Counterfactual Multi-hop QA benchmark (ICLR 2025 · similarity 0.87)
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