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Questioning the Survey Responses of Large Language Models

NeurIPS 2024 · Large language models › Alignment and preferences · approach: LLM-as-judge and feedback data · 22 citations (OpenAlex)

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Surveys 43 LLMs with 25 ACS questions and shows that apparent survey responses are dominated by A-label/ordering bias; after randomizing answer order, models trend toward uniform responses, making survey-based alignment largely reflect subgroup entropy.

Problem

Survey-based evaluations of LLMs assume model answer distributions to multiple-choice survey questions faithfully represent human populations; it is unclear whether such survey responses are valid and robust.

Approach

Shows that LLM survey response distributions are confounded by A-label and choice-ordering biases; after averaging over all answer-choice permutations, responses become near-uniform regardless of size or data, so survey alignment metrics mainly track subgroup response entropy.

Key results

Measured effects reported in the paper

What was changedWhereMeasuredEffect
Randomize answer-choice ordering (ablation)LLMs answering ACS questions · ACSresponse entropy: approximately~$1$Helped
Use randomized choice ordering instead of fixed ACS ordering (ablation)LLMs answering ACS questions · ACSsimilarity to human populationsHurt
Instruction-tune the model (ablation)LLMs answering ACS questions · ACSKL divergence to U.S. censusMixed
Replace the B label with I (ablation)Small language models · ACSlabeling biasMixed
Use labels R, S, N, L, O, T, M, P, W, U, Y, V instead of A, B, etc. (ablation)Language models · ACSlabeling biasMixed
Add ACS or U.S.-household context to the prompt (ablation)Publicly available language models · ACS individual questionsresponse patternsNo clear effect
Rephrase questions in the second person (ablation)Publicly available language models · ACS individual questionsresponse patternsNo clear effect
Add multiple-choice instructions or an example to the prompt (ablation)Publicly available language models · ACS individual questionsresponse patternsNo clear effect
Use chat-style or interview-style prompts (ablation)Publicly available language models · ACS individual questionsresponse patternsNo clear effect
Keep previous questions and answers in context when asking subsequent survey questions (ablation)Language models generating survey responses sequentially · ACSsimilarity to census data: >90%Hurt
Generate responses sequentially without conditioning on human respondentsLanguage models · 2016 ANESsimilarity to survey data: > 99~\%Hurt
Use randomized ordering to adjust model responses (ablation)Base models · ACSresponse entropy variation across questionsHelped

Surprising findings

Limitations

Experimental setup

Datasets: 2019 ACS PUMS ATP (OpinionsQA) GAS/WVS (GlobalOpinionsQA) 2016 ANES

Benchmarks: 2019 ACS ATP GAS/WVS 2016 ANES

Metrics: normalized entropy KL divergence A-bias discriminator accuracy

Baselines: OpinionQA silicon sampling GPT-4

Builds on: OpinionQA silicon sampling Folktables

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