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Learning from Failure: Improving Meeting Summarization without Good Samples

AAAI 2024 · Large language models › Language, safety and interpretability · approach: Controlled text generation · 3 citations (OpenAlex)

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Proposes Score Tuning, a cold-start method that fine-tunes an LLM on (transcript, summary, score) triplets built from asynchronous numerical human ratings of low-quality summaries, to generate high-scoring meeting summaries without any good samples.

Problem

Aligning language models for meeting summarization when no positively-rated (good) samples are available and public or private data are scarce, while SFT and RLHF/CoH require pairwise or gold-standard data.

Approach

Treat all generated summaries, regardless of quality, as training data by conditioning on their asynchronous numerical human scores. The model is trained with a confidence-aware score-prediction loss and a hindsight-score summary-generation loss, then at inference is fixed to the maximum score (100) to produce better summaries.

Key results

Measured effects reported in the paper

What was changedWhereMeasuredEffect
Apply Score Tuning instead of the pre-trained modelChatGLM-6B · VCSumR-Avg: 37.44 -> 42.74Helped
Apply Score Tuning instead of CoHChatGLM-6B · VCSumR-Avg: 40.71 -> 42.74Helped
Add confidence-aware loss (LCA) (ablation)Score Tuning · VCSumR-Avg: 41.85 -> 42.74Helped
Add hindsight-score loss (LHS) (ablation)Score Tuning · VCSumR-Avg: 42.12 -> 42.74Helped
Apply Score Tuning instead of the pre-trained modelChatGLM-6B · TL;DRR-L: 22.54 -> 31.23Helped
Apply Score Tuning instead of CoHChatGLM-6B · TL;DRR-L: 28.79 -> 31.23Helped
Apply Score Tuning instead of the pre-trained modelChatGLM-6B · CWMT 2018BLEU: 27.11 -> 29.35Helped
Apply Score Tuning instead of CoHChatGLM-6B · CWMT 2018BLEU: 28.31 -> 29.35Helped
Add confidence-aware loss (LCA) (ablation)Score Tuning · CWMT 2018BLEU: 28.36 -> 29.35Helped
Add hindsight-score loss (LHS) (ablation)Score Tuning · CWMT 2018BLEU: 29.12 -> 29.35Helped

Surprising findings

Limitations

Experimental setup

Datasets: in-house Chinese meeting dataset VCSum TL;DR CWMT 2018

Benchmarks: VCSum TL;DR CWMT 2018

Metrics: ROUGE-1 ROUGE-2 ROUGE-L human evaluation (accuracy, coherence, coverage, overall on win rate BLEU

Baselines: Pre-trained ChatGLM-6B SFT RLHF Chain of Hindsight

Builds on: Chain of Hindsight RLHF Learning to Summarize from Human Feedback

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