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LLMEval: A Preliminary Study on How to Evaluate Large Language Models

AAAI 2024 · Large language models › Retrieval and knowledge · approach: Knowledge-augmented question answering · 13 citations (OpenAlex)

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Compares how to evaluate LLMs (criteria, onsite/crowd/public/GPT-4 annotators, star vs pairwise scoring, Elo vs points ranking) and releases LLMEval-1 and LLMEval-2 with 243k manual and 57k GPT-4 annotations over 20 LLMs.

Problem

Existing LLM evaluation research focuses on what tasks and which knowledge domains to test, but not on how to evaluate: which criteria, annotator types, scoring methods, and ranking systems to use.

Approach

Systematically compares five evaluation criteria, three human annotator types plus GPT-4, star scoring versus pairwise comparison, and Elo versus points ranking, and analyzes their accuracy, consistency, alignment, and stability to derive practical conclusions.

Key results

Measured effects reported in the paper

What was changedWhereMeasuredEffect
Use onsite annotators instead of crowd-sourcing or public annotatorsManual evaluation · LLMEval-1accuracy and consistency: 0.892 average accuracyHelped
Use GPT-4 star scoring instead of GPT-4 pairwise comparisonGPT-4 evaluation · LLMEval-1accuracy: 0.688 -> 0.908Helped
Use star scoring instead of pairwise comparisonGPT-4 and manual evaluation · LLMEval-1Spearman's correlation coefficient (ρ) with manual evaluation: 0.902 -> 0.949Helped
Use GPT-4 rather than human annotators for pairwise comparisonsPairwise response evaluation · LLMEval-1, Δ length ≥ 300longer response selected as win: 51.4% -> 78.8%Mixed
Evaluate subjective rather than objective questionsManual vs. GPT-4 evaluation · LLMEval-2proportion of questions with accuracy score difference ≥ 2: 12.98% -> 37.05%Hurt
Provide answer hints to annotators (ablation)Manual annotation · LLMEval-1average score: 9.79% higher without hintsHurt
Use Elo ratings rather than Points scoringPairwise-comparison ranking · LLMEval-1ranking stability across match order: 1 to 3Hurt
Use Elo ratings for 100,000 rounds of pairwise comparisonsPairwise-comparison ranking · LLMEval-1ranking stability: 100,000 roundsHurt
Evaluate informativeness and accuracy as criteriaLLM evaluation · LLMEval-1between-model score separation: 0.853; 0.776Helped

Surprising findings

Limitations

Experimental setup

Datasets: LLMEval-1 LLMEval-2

Benchmarks: LLMEval-1 LLMEval-2

Metrics: accuracy vs ground truth annotator consistency Spearman rho Kendall tau length bias rate Elo rating variance

Baselines: HELM MMLU C-Eval AGIEval BERTScore AlpacaFarm Chatbot Arena

Builds on: LLM-as-a-Judge AlpacaFarm Chatbot Arena

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