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A Goal Interaction Graph Planning Framework for Conversational Recommendation

AAAI 2024 · Graph learning › Knowledge and temporal graphs · approach: Graph-based dialog systems · 9 citations (OpenAlex)

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Proposes GIGF, a goal interaction graph planning framework that builds a directed heterogeneous graph over goal types and entities, encodes dialogue/knowledge/profile, and uses a dual-way fusion decoder to plan next goals, then generates responses with GPT-2.

Problem

Planning goal sequences in multi-goal conversational recommender systems (MG-CRS) so the dialogue naturally leads users to accept a final recommended goal; prior methods ignore goal-to-goal correlations and goal order, or model the two goal levels separately.

Approach

Model goal types and entities jointly in one directed heterogeneous graph (built from sequential goal co-occurrence in the corpus and domain knowledge triples), propagate representations with a heterogeneous graph attention network, and predict the next goal type and entity with a dual-way cross-attention fusion decoder over dialogue context, user profile and knowledge.

Key results

Measured effects reported in the paper

What was changedWhereMeasuredEffect
use the goal interaction graph instead of removing graph learning (ablation)Goal planning framework · DuRecDialgoal entity F1: 66.75 -> 82.75Helped
use the goal interaction graph instead of removing graph learning (ablation)Goal planning framework · DuRecDial 2.0goal entity F1: 81.72 -> 89.46Helped
use heterogeneous graph attention rather than GAT on the goal-entity graph (ablation)Goal planning framework · DuRecDialgoal entity F1: 73.02 -> 82.75Helped
use heterogeneous graph attention rather than GAT on the goal-entity graph (ablation)Goal planning framework · DuRecDial 2.0goal entity F1: 85.73 -> 89.46Helped
use the knowledge fusion gate (ablation)Goal planning framework · DuRecDialgoal entity F1: 77.84 -> 82.75Helped
use the knowledge fusion gate (ablation)Goal planning framework · DuRecDial 2.0goal entity F1: 82.44 -> 89.46Helped
use knowledge attention in the goal entity decoder (ablation)Goal planning framework · DuRecDialgoal entity F1: 73.06 -> 82.75Helped
use knowledge attention in the goal entity decoder (ablation)Goal planning framework · DuRecDial 2.0goal entity F1: 84.47 -> 89.46Helped
guide response generation with predicted goals rather than omit goal guidance (ablation)GPT-2 response generation · DuRecDialresponse F1: 34.93 -> 47.52Helped
guide response generation with predicted goals rather than omit goal guidance (ablation)GPT-2 response generation · DuRecDial 2.0response F1: 31.58 -> 38.35Helped

Surprising findings

Limitations

Experimental setup

Datasets: DuRecDial DuRecDial 2.0

Benchmarks: DuRecDial DuRecDial 2.0

Metrics: Accuracy macro F1 word-level F1 BLEU-1 BLEU-2 DIST-2 Knowledge F1 perplexity

Baselines: MGCG UniMIND TCP MGNN TPNet

Builds on: MGNN MGCG TCP TPNet UniMIND

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