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Help Me Heal: A Reinforced Polite and Empathetic Mental Health and Legal Counseling Dialogue System for Crime Victims

AAAI 2023 · Multi-agent systems and games › Human-AI and goal-conditioned · approach: Theory-of-mind social reasoning · 16 citations (OpenAlex)

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Measured effects reported in the paper

What was changedWhereMeasuredEffect
add the compound counseling, politeness, empathy, coherence, and non-repetitiveness rewards (ablation)Po-Em-MHLCDS · MHLCD testCoStr: 77.13% -> 80.30%Helped
add the compound counseling, politeness, empathy, coherence, and non-repetitiveness rewards (ablation)Po-Em-MHLCDS · MHLCD testPol: 90.1% -> 92.54%Helped
add the compound counseling, politeness, empathy, coherence, and non-repetitiveness rewards (ablation)Po-Em-MHLCDS · MHLCD testEmp: 42.6% -> 46.4%Helped
add the compound counseling, politeness, empathy, coherence, and non-repetitiveness rewards (ablation)Po-Em-MHLCDS · MHLCD testPPL: 2.87 -> 1.91Helped
add the compound counseling, politeness, empathy, coherence, and non-repetitiveness rewards (ablation)Po-Em-MHLCDS · MHLCD testR-LEN: 16.91 -> 18.71Helped

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