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Task-Oriented Dialog Systems That Consider Multiple Appropriate Responses under the Same Context

AAAI 2020 · Reinforcement learning › Imitation learning · approach: Imitation combined with RL · 134 citations (OpenAlex)

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Measured effects reported in the paper

What was changedWhereMeasuredEffect
Add other observed valid actions for the same dialog state during training (ablation)DAMD · MultiWOZ, human evaluationdiversity score: 3.12 -> 3.65Helped
Add other observed valid actions for the same dialog state during training (ablation)DAMD · MultiWOZ, human evaluationappropriateness score: 2.50 -> 2.53Helped
Add other observed valid actions for the same dialog state during training (ablation)DAMD · MultiWOZ, human evaluationinvalid responses (%): 6.1% -> 9.9%Hurt
Add other observed valid actions for the same dialog state during training (ablation)DAMD · MultiWOZ, oracle belief and generated actioncombined score: 100.9 -> 102.2Helped
Add other observed valid actions for the same dialog state during training (ablation)DAMD · MultiWOZ, oracle belief and generated actioninform rate (%): 89.5 -> 89.2Hurt
Add other observed valid actions for the same dialog state during training (ablation)DAMD · MultiWOZ, oracle belief and generated actionsuccess rate (%): 75.8 -> 77.9Helped
Add other observed valid actions for the same dialog state during training (ablation)DAMD with top-k sampling · MultiWOZ, 5-action generationact number: 3.08 -> 3.43Helped
Add other observed valid actions for the same dialog state during training (ablation)DAMD with top-p sampling · MultiWOZ, 10-action generationslot number: 4.41 -> 6.17Helped
Generate belief state instead of providing oracle belief state (ablation)DAMD + MADA · MultiWOZ, generated belief and generated actioncombined score: 102.2 -> 85.0Hurt
Use oracle system action rather than generate the action (ablation)DAMD + MADA · MultiWOZ, oracle beliefcombined score: 102.2 -> 118.5Helped
Use top-k sampling rather than standard beam search for action generation (ablation)DAMD · MultiWOZ, 5-action generationact number: 2.67 -> 3.08Helped
Use top-p sampling rather than beam search for action generation (ablation)DAMD · MultiWOZ, 10-action generationslot number: 4.06 -> 4.41Helped

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